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Data ModelNode Types

Node Types Reference

The graph contains 12 node types. Each type has a distinct color and default size in the Intelligence visualization.

Customer

PropertyDescription
ColorBlue (#3b82f6)
Size8
PurposeA person or company identified across all connected platforms
Key fieldsname, email, phone, externalIds, platforms, lastSeen

Customer is the central node type. Most other nodes connect to or through Customers. A single Customer may be matched across multiple platforms via identity resolution.

Segment

PropertyDescription
ColorIndigo (#6366f1)
Size10
PurposeA manual grouping of customers

Customers belong to Segments via BELONGS_TO edges. Campaigns can target Segments via TARGETS edges.

Touchpoint

PropertyDescription
ColorEmerald (#10b981)
Size4
PurposeA single interaction (email open, click, purchase, page view)

Touchpoints are the highest-volume node type (~80% of all nodes). Each represents one customer interaction. Touchpoints form temporal chains via LEADS_TO edges.

Campaign

PropertyDescription
ColorAmber (#f59e0b)
Size9
PurposeA marketing campaign (email blast, ad set, webinar series)

Campaigns connect to Touchpoints via INFLUENCED_BY, to Stages via DEFINES_STAGE, and to Segments via TARGETS.

Stage

PropertyDescription
ColorOrange (#f97316)
Size12
PurposeA step in the campaign funnel

Default stages: Awareness, Consideration, Decision, Conversion. Campaigns define their stages via DEFINES_STAGE edges (ordered by position). Customers connect via AT_STAGE edges with progress percentage and status.

Channel

PropertyDescription
ColorPink (#ec4899)
Size7
PurposeA communication channel (email, SMS, social, web)

Touchpoints connect to Channels via VIA_CHANNEL edges.

Opportunity

PropertyDescription
ColorRed (#ef4444)
Size7
PurposeAn AI-detected buying signal or revenue opportunity
Key fieldsscore (0-100), type, confidence

Customers connect to Opportunities via CONVERTS_TO edges. High-scoring Opportunities surface in both the Intelligence graph and Pipeline deals view.

Recommendation

PropertyDescription
ColorSky (#0ea5e9)
Size5
PurposeAn AI-generated campaign insight or action suggestion

Recommendations link to Campaigns via RECOMMENDS_FOR and to evidence nodes via BASED_ON.

Cohort

PropertyDescription
ColorLight Indigo (#818cf8)
Size0 (hidden by default)
PurposeAn algorithm-discovered customer cluster

Customers belong to Cohorts via MEMBER_OF edges.

Journey

PropertyDescription
ColorRose (#f43f5e)
Size0 (hidden by default)
PurposeA conversion path through touchpoints

Touchpoints connect to Journeys via STEP_IN_JOURNEY edges.

Product

PropertyDescription
ColorViolet (#8b5cf6)
Size6
PurposeAn item purchased or browsed

Customers connect to Products via VIEWED and PURCHASED edges.

Event

PropertyDescription
ColorSlate (#64748b)
Size2
PurposeA raw ingested event before processing

Events are the lowest-level node type, representing unprocessed data before it is normalized into Touchpoints.