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IntegrationsLinkedIn

LinkedIn

LinkedIn is a Tier 4 (Social) integration with OAuth authentication. Connect your LinkedIn Company Page to sync professional engagement data.

Setup

  1. Open Settings > Integrations
  2. Click Connect on LinkedIn
  3. You will be redirected to LinkedIn’s OAuth consent screen
  4. Grant Waypath access to your Company Page
  5. You will be redirected back to Waypath

What syncs

LinkedIn entityWaypath node type
Page followersCustomer
Post interactions (likes, comments, shares)Touchpoint
InMail conversationsTouchpoint
ChannelChannel (social)

Sync behavior

  • Initial backfill: imports recent page engagement and follower interactions
  • Incremental sync: polls for new interactions
  • Identity resolution: matches LinkedIn profiles to existing people via email where available